Nate and his team are exceptional in both communication and skill. We were in the middle of a remodel when we discovered a significant leak behind our fireplace due to gutter and flashing issues. He came out right away and fit us quickly into their busy schedule so that we could keep on track with our tight remodel timelines. We also replaced our existing gutters and downspouts with the wider solution Nate recommended to fix an ongoing problem we have had with water overflow hitting our front stoop. No more ice formation!. I give Pinnacle the highest rating and recommendation and will use them again for any future needs.